PROGRAM MANAGER at EXTREME KIDS & CREW
At Extreme Kids & Crew, we cultivate welcoming, accessible spaces where kids with disabilities and their crew create a supportive community through the arts, play and conversation.
Cultural Equity Statement
Extreme Kids & Crew believes that every child has the right to play and make art as it holds meaning to them, that every family has the right to accurate information and supports, and every employee has the right to a workplace that embraces a culture of diversity and inclusion.
Equal Opportunity Employer
At Extreme Kids & Crew, Inc., we are committed to embracing a culture of diversity and inclusion and seek to attract diverse talent. We understand that individual differences, backgrounds, and knowledge help to cultivate talent that represent our mission. As an Equal Opportunity Employer, employment opportunities are based upon one's job qualifications and life experience, as well as potential, and are without regard to ethnicity, race, religion, sex, sexual orientation, national origin, age, veteran status, disability, genetic information, gender or any other characteristic protected by law.
Program Manager Position
The Program Manager will have operational responsibility in all program areas: direct service, family communications and administration. The position will be a part of the program and operations team, reporting to the Director of Programs and the Chief Administrative Officer. Program Manager will oversee the part-time weekend program facilitators and security. The Program Manager’s primary responsibility will be ensuring the quality and consistency of program delivery. The Program Manager will schedule and coordinate program staff and program partners for all programs. This individual will also manage general inquiries and family correspondence (questions, concerns, payments) regarding programs. Additionally, the Program Manager will manage and oversee the volunteer program—on-boarding and training new volunteers, tracking the volunteer schedule and overseeing volunteer appreciation.
Liaise with partner organizations and/or arts teachers to ensure that specific program requirements are met
Disseminate logistical information to other members of the programs team
Manage and oversee the collection of program evaluations
Onboard, schedule and oversee volunteers
Manage security and weekend staff
Manage registration and RSVP process for all programs
Assume responsibility for all communications with families, including email reminders, follow-ups, referrals, and general inquiries
Collaborate with Communications Coordinator to appropriately promote family programs
Assume responsibility for office voicemail and mail, and dissemination to the appropriate team member
Submit and track program permits at our public host schools
Develop and maintain relationships with the school facilities teams and staff
Monitor supply usage and submit purchase orders as needed
Ensure that all equipment is in working order and alert Administration when repairs are in order
Produce weekly database audits
Manage and oversee cleaning service
Meet regularly with Program Director and Chief Administrative Officer
This is a heavily administrative position and all candidates should have demonstrated leadership and relationship management experience as well as the ability to manage multiple initiatives and projects that support the delivery of high quality programs. Ability to speak Spanish is strongly desirable as it facilitates communication with many of those we serve. A familiarity with the Bronx is an added benefit as we plan to open a site there in 2019. Connection to the world of disability or disenfranchised populations is a plus, specifically project management experience in this area.
We will be looking for candidates who...
have experience in coordinating programs or projects from beginning to end and/or managing operations for an organization or long-term project
have strong written and verbal communication skills
have working knowledge of Microsoft Office and Google Applications
will work collaboratively and effectively with internal as well as external partners and other organizations, and should be able to function both independently and in collaboration with diverse groups of people
will be able to work one weekend day per week
are comfortable traveling between Brooklyn and Queens locations
Some other helpful information:
This position is a full-time position and is exempt from FLSA
A criminal background check will be performed in compliance with the fair chance act
Management reserves the right to revise or amend duties at any time with notice to the employee
Russell Abbott, Chief Administrative Officer: email@example.com